When a patient needs a copy of his or her INTEGRIS Health medical record, the Health Information Management department is available to help.
Most clinical notes and results are available via the INTEGRIS & Me patient portal. Using the portal, patients may submit a request for additional information or send a Customer Service Message to the Release of Information team.
We accept and fulfill requests for medical records via secure email (file size limitations apply). To initiate a request or inquiry, email HealthInfoManagement@integrisok.com.
Have you recently requested medical records? If so, please help us better serve you by taking a few minutes to tell us about your experience with you records request by clicking the below link and taking a short survey.
This form should be utilized to request copies of your own information or to direct copies of your information be sent to a third party.
This form should be utilized to authorize a third party to obtain copies of your health information upon on the third party’s request.
The “Patient Request for Health Information" or the “Authorization for Release of Health Information” forms may be submitted to INTEGRIS Health utilizing one of the following methods:
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Mail: INTEGRIS Health HIM Department Fax: INTEGRIS HIM Department |
Attention Providers!EpicCare Link allows eligible providers and staff members secure and convenient access to medical records for shared patients for purposes of treatment, payment, and operations. |
You may also submit your request in person at a designated INTEGRIS Health location.
If picking up your requested records, INTEGRIS Health will validate identity by signature or by one of the following forms of identification:
Acceptable IDs Include:
Personal Representatives should provide documentation to prove legal representation such as:
Medical record copy fees may be applied as below pursuant to federal regulation 45 CFR 164.524(c)(4).
X-rays, photographs, images, or pathology slides are a flat rate of $5.00 each.
Please allow up to 30 days from the date of discharge for record processing before requested copies will be available.
Questions? Please call Health Information Management at 877-778-7211
